Privacy Policy
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide directly to us, such as:
• Name, email address, and contact details when you subscribe or reach out to us.
• Feedback, inquiries, or content you share via contact forms or email.
b. Usage Data
When you visit our website or use our apps, we automatically collect certain data, including:
• Device type, operating system, and browser information.
• IP address, language settings, and time zone.
• Pages visited, time spent, and interaction patterns.
c. App Data (if applicable)
For our mobile applications, we may collect anonymized usage metrics, crash analytics, or optional account data to improve functionality and user experience.
We do not collect sensitive personal information (such as biometric or health data) unless explicitly stated and consented to within a specific app or service.
2. How We Use Your Information
We use collected data to:
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Provide, operate, and improve our Services.
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Personalize user experiences and develop new features.
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Respond to your inquiries and provide customer support.
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Analyze website or app performance to enhance usability.
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Comply with legal obligations and enforce our Terms of Service.
3. How We Share Information
We do not sell or trade your personal data.
We may share limited information only in these situations:
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Service Providers: With trusted partners who perform technical or analytical services on our behalf.
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Legal Requirements: If required by law, regulation, or legal process.
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Business Transfers: In case of a merger, acquisition, or asset sale, data may be transferred as part of that process.
All third parties are obligated to handle your data securely and in accordance with applicable privacy laws.
4. Data Retention
We retain your information only as long as necessary for the purposes described in this policy or as required by law.
When data is no longer needed, it will be securely deleted or anonymized.
5. Your Rights
Depending on your location, you may have rights to:
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Access or request a copy of your personal data.
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Request correction or deletion of your data.
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Withdraw consent or object to specific processing activities.
To exercise these rights, contact us at:
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and collect analytics data.
You can control or disable cookies through your browser settings at any time.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no online platform can guarantee absolute security, and you share data at your own risk.
8. Children’s Privacy
Our Services are not directed to individuals under the age of 13 (or 16 in the EU).
We do not knowingly collect personal information from children.
If you believe a child has provided data to us, please contact us for prompt deletion.
9. International Data Transfers
As a Hong Kong–based company, we may process your data in other countries where we or our partners operate.
We ensure that such transfers comply with relevant data protection laws.
10. Updates to This Policy
We may update this Privacy Policy periodically.
The revised version will be posted on this page with an updated “Effective Date.”
Continued use of our Services after changes means you accept the updated policy.
11. Contact Us
If you have any questions about these Terms or our Services, please contact us at: feedback@cozyverseglobal.com